Privacy policy

1. INFORMATION WE COLLECT AND RECEIVE

We collect and receive information about you in the following ways:
1.1 Information that you provide to us directly:
1.1.1. when you sign-up to utilise our services;
1.1.2. by filling in forms provided to you; when you complete a survey; or
1.1.3. when you contact us, or we contact you.
1.2. What personal information we collect:
1.2.1 Your –
1.2.1.1. name and surname;
1.2.1.2. contact number and email address;
1.2.1.3. physical address;
1.2.1.4. identity and/or passport number;

1.2.1.5. date of birth;
1.2.1.6. banking details;
1.2.1.7. credit bureau information;
1.2.1.8. criminal history logged with the credit bureau;
1.2.1.9. ethnic group;
1.2.1.10. marital status;
1.2.1.11. gender;
1.2.1.12. employment status;
1.2.1.13. spouse or partner details (names, contact number, financial & financial
standing);
1.2.1.14. reason for application;
1.2.1.15. marketing information;
1.2.1.16. education;
1.2.1.17. financial details & financial standing; and
1.2.1.18 monthly living expenses

1.3. Information we collect or receive when you use our website We collect information when you
use the ATM website by using cookies, web beacons and other technologies. Depending on how you
access and use websites, we may receive:
1.3.1. Log- in information;
1.3.2. Information we infer about you based on your interaction with products and services;
1.3.3. Device information (for example the type of device you’re using, how you access platforms,
your browser or operating system and your Internet Protocol (“IP”) address);
1.3.4. Location information.
1.4. Information from third-party sources We may receive additional information about you that is
publicly or commercially available and combine that with the information we have collected or
received about you in other ways.

2. HOW WE USE THE INFORMATION WE COLLECT AND RECEIVE

We use the information we collect and receive from you, for the following general purposes:
2.1. to provide you with information, products or services you request from us;
2.2. in order to refer you to an appropriate third-party service provider;

2.3. to communicate with you;
2.4. to provide you with support;
2.5. to provide effective communication to you with regards to ATM news and general information
about other goods, services which ATM offers, that are similar to those that you have already
utilised or enquired about; and
2.6. to comply with legislation.

3. HOW WE SHARE THE INFORMATION WE COLLECT AND RECEIVE

3.1. We do not sell your personal information to third parties for their marketing purposes.
3.2. We may share your information with:
3.2.1. a limited number of our employees and third party service providers (other than those who
we refer you to), who we assist you to interact with;
3.2.2. our business partners. We may share non-personally identifiable information with select
business partners;
3.2.3. other parties in response to legal process or when necessary to conduct or protect our legal
rights;
3.2.4. companies that provide services to us. Companies that provide services to us or act on our
behalf may have access to information about you. These companies are limited in their ability to use
information they receive in the course of providing services to us or you; and
3.2.5. third-parties where you provide consent. In some cases, third-parties may wish to obtain
information about you in order to promote their products to you, or for whatever other reason. We
may share information with third-parties where you provide consent in the form of an explicit opt-
in. Before we ask you to opt-in, we will endeavour to provide you with a clear description of what
personal information would be shared with the third-party. Remember that once you have opted in
to allow us to send your information to the third-party, we cannot control what they do with your
personal information; therefore, be sure to investigate their privacy policies before providing
permission for us to share your information.

4. YOUR RIGHTS

4.1. You have the right to ask us not to contact you for marketing purposes. You can exercise this
right at any time by using any of the various “opt-out” options that we will always provide to you
when we communicate with you. We will not send you marketing messages if you tell us not to but
we will still need to send you service-related messages.
4.2. Our websites use cookies. If you wish to reject our cookies, you can configure your browser to
do so.
4.3. We want to make sure that any personal information we hold about you is up to date. So, if you
think your personal information is inaccurate, you can ask us to correct or remove it.

5. RETENTION OF PERSONAL INFORMATION

We will retain your personal information only for as long as is necessary for the purposes set out in
this privacy policy or to comply with our legal obligations, resolve disputes, and enforce our legal
agreements and policies.

6. OUR COMMITMENT TO SECURITY AND CONFIDENTIALITY

The security of your personal information is important to us. While we strive to use commercially
acceptable means to protect your personal information, we cannot guarantee its absolute security.
However, we do employ a number of safeguards intended to mitigate the risk of unauthorized
access or disclosure of your information. We will do our best to protect your personal information
and we will use up to date technology that will help us to do this. We will at all times comply with
our obligation under applicable law.
6.1 We understand the value of Your personal information and therefore will take all reasonable
steps to protect Your personal information from loss, misuse or unauthorised alteration. Your
personal information is stored in databases that have built-in safeguards and firewalls to ensure the
privacy and confidentiality of that information.
6.2 Our security systems meet or exceed industry standards and We are constantly monitoring
internet developments to ensure Our systems evolve as required. We also test Our systems regularly
to make sure Our security mechanisms are up to date.
6.3 Finally, We are subject to South African data protection laws, which We comply with fully.

7. TRANSFER OF PERSONAL INFORMATION

7.1. We are based in and operate from South Africa. Your information, including personal
information, may be transferred to and maintained on servers located outside of your country of
residence, where the data privacy laws, regulations and standards, may not be equivalent to the
laws in your country of residence.
7.2. Your use of our website, followed by your submission of information to us, represents your
consent to such transfer.
7.3. We will take all steps reasonably necessary to ensure that your personal information is treated
securely and in accordance with this privacy policy.

8. LINKS TO OTHER WEBSITES

Our website may contain links to and from websites, mobile applications or services of third parties,
advertisers or affiliates. Please note that we are not responsible for the privacy practices of such
other parties and advise you to read the privacy statements of each website you visit which collects
personal information.

9. CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time. Any changes that we may make to our privacy
policy will be posted on our website and will be effective from the date of posting.
We reserve the right, in Our sole discretion to update, modify or amend (including without
limitation, by the addition of new terms and conditions) this Privacy Policy from time to time with or
without notice. You therefore agree to review the Privacy Policy whenever You visit the Website for
any such change. Save as expressly provided to the contrary in this Privacy Policy, the amended
version of the Privacy Policy shall supersede and replace all previous versions thereof.

10. ACCESS TO YOUR PERSONAL INFORMATION

10.1. You may at any time request:
10.1.1. confirmation that we hold your personal information;
10.1.2. access to your personal information;
10.1.3. the identities or categories of third parties to whom we have disclosed your personal
information; or
10.1.4. that we correct or delete any personal information that is incomplete, misleading,
inaccurate, excessive or out of date. Requests may be made in writing to support@amatopup.co.za